According to the official YourHome website 48% of energy used for hot water comes from natural gas and 45% from grid powered electricity (predominantly coal). Based on the Energy Rating Baseline 93% of Australian homes have either a gas or electric hot water system and will consume in 2020 a total of; Natural Gas 47.5PJ / year or 13.2*10^9 kWh / year Electricity 35.8PJ / year or 9.9*10^9 kWh / year According to the National Greenhouse Account Factors the greenhouse emission factors for natural gas and coal are; Natural Gas Greenhouse Emissions [...]
All approved air source heat pump hot water systems are listed on the Governments Clean Energy Registry. To access the registry click here. Once on the Clean Energy Website select Air Source Heat Pumps models link and download the excel or csv file that lists all approved hot water systems; The downloaded file also lists the number of certificates that can be claimed in each zone. The zones are shown below; Basically the more certificates the more [...]
All hot water systems sold in Australia must be approved by an independent approved test house for safety, reliability and efficiency. The various tests are covered by Australian Standards; AS2712 AS3498 AS60335.21.40 Proof that the ARK2X0 units meets these standards is given on the face plate which lists its approvals; Water Mark: Certificate Reference WMKA25245 RCM: Conformance to AS2712:2007: Certificate SMKP25244 These standards include but are not limited to tests such as; Potable Water Applicability Pressure Vessel Safety Efficiency determination for STC / VEEC across all applicable temperature ranges (refer Clean Energy Registry) Electrical [...]
A thermostatic mixing valve or tempering valve are devices that blend cold water and hot water to produce a constant temperature supply. The valve has a thermal element which expands and contracts to offset shifts in the hot and cold water temperatures; According to the plumbing Standard AS/NZS 3500:4 water cannot be delivered to sanitary fixtures at a temperature higher than 45 or 50C. On the other hand, water inside the tank has to be stored above 60C to prevent the growth of Legionella. Setting the hot water unit to 60C and allowing for a temperature drop over [...]
The ARK2X0 heat pump hot water units are controlled through the controller interface shown below; Full details of the controller and its functions can be found here.
To review the terms and conditions of purchasing your heat pump click here. If you selected STC Rebate or STC+VEEC Rebate then the rebate has already been deducted from the sales price you paid. To recover this deduction ThermalARK will have to recover the rebate certificates on your behalf. To recover the certificates ThermalARK needs very specific documentation which depends on the installation and location. If you selected STC Rebate then we will require a plumbing certificate, photos of install, personal and plumber details. If you selected STC+VEEC Rebate we will also require an electrical certificate and proof of decommissioning of [...]
View the Installation Guide here. Note that the unit must be installed by a qualified plumber as you will require a plumber certificate. Further, if you do not have an electrical connection point you will also need an electrician to connect up the unit, and also provide an electrical certificate for the works. All installation works must be documented and submitted here if you selected the STC or VEEC rebate options at the point of sale. Note: For more details select the corresponding Product from the side [...]
View the Installation Guide here. Note that the unit must be installed by a qualified plumber as you will need a plumbing certificate. Further, if you do not have an electrical connection point you will also need an electrician to connect up the unit, and also provide an electrical certificate for the works. All installation works must be documented and submitted here if you selected STC or VEEC rebate options at point of sale. Note: For more details select the corresponding Product from the side menu or footer [...]